Docs and knowledge base

Documentation people can actually find.

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Internal wiki or public documentation

An internal knowledge base optimises for finding things quickly. Public documentation optimises for structure, versioning and search engines. Tools rarely excel at both.

What decides usefulness

Search quality, page structure, permissions, and how easily someone updates a page they did not write. Documentation dies from friction, not from missing features.

Publishing

Custom domain, versioning, and whether the public site is fast and indexable. If the docs are a marketing asset, that last part matters.

Migration

Check what the export produces. Markdown out is freedom; a proprietary bundle is a hostage situation with a monthly fee.

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