Workforce management
Shifts, rosters and who works when.
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Add a productThe category covers three different jobs
Workforce management usually means scheduling, time and attendance, and labour cost control. Some tools do one of them well and gesture at the others.
Decide which is your problem before you shortlist. A scheduling tool with rudimentary timekeeping is a different purchase from a timekeeping tool with a basic calendar.
Rules are the hard part
Shift work carries rules: break requirements, overtime thresholds, minimum rest between shifts, split shift pay, seniority in assignment.
A tool either encodes those rules or leaves them to the manager building the rota. Ask how rules are configured, whether they can differ by location, and what happens when a schedule breaks one: a warning, a block, or silence.
The mobile side
Frontline staff live in the phone app. Check that it works on a weak signal, that clock-in supports the method you need, and how shift swaps get approved.
Costs and integrations
Per employee pricing is standard here. What varies is whether time data flows into payroll automatically, and whether that link is included or sold as an add-on.
A manual export every pay run is a recurring cost measured in hours.