Content Policy

Anyone can add any company here. This page is the line between a catalogue that is useful and one that is a liability, for us and for you.

It applies to everything a user writes or uploads: company pages, descriptions, screenshots, logos, links, reviews and replies.

The basic test

A page belongs here if a person looking for software would be glad it exists: accurate, checkable, and written about a product rather than as the product.

What to add

• Facts that come from the company’s own public material, or from a source you can point to.
• Pricing that matches what the company’s own site says today.
• Features the product actually has.
• The company’s own logo, in the form it publishes, used to identify the product.
• Screenshots that show what the product does.

What gets removed

Rights problems. Text copied wholesale from another site, images you have no right to use, a logo the owner has asked not to be reused, anything already the subject of a takedown notice.

Impersonation. Writing as though you were the company when you are not. Claiming a partnership, a certification or an endorsement that does not exist. Creating a page in order to speak for a company you do not represent.

Damage. Statements about a named company that are false and harmful. Reviews from people who were never customers. Coordinated attempts to bury a competitor. Made up incidents, invented outages, invented security breaches.

Personal information. A company’s business address, support email and public phone number are fine. A named individual’s home address, private phone number, personal email, identity document or photograph taken without consent is not.

Junk and abuse. Duplicate pages for the same company, keyword stuffing, hidden text, affiliate links dressed as product links, link schemes, dead products presented as live, malware or links to it.

Illegal material. Anything unlawful where we or the reader are, including content that infringes copyright or trademarks, promotes fraud, or breaches sanctions.

Reviews

Write about your own experience with the product. Say what you used it for. Do not review a competitor’s product as if you were a customer, do not review your own product, and do not offer anything in exchange for a review.

A company can reply to a review on its own page. A company cannot delete a review because it dislikes it. We remove reviews that break this policy, and we say so when we do.

How moderation works

Every submission is read by a person before it publishes. After publication, anything can be reported by anyone through the Copyright and Illegal Content page or by writing to [email protected].

When we remove or restrict something, we tell whoever submitted it:

• what was removed,
• which rule or law it broke,
• whether the decision came from a report, our own check, or a legal order,
• how to disagree with it.

Disagreeing with a decision

Reply to the message. A person looks at it again, and if we got it wrong we put it back and say so. There is no fee and no form. If you think we removed something we should not have, tell us why in plain words: that is enough.

The same applies in reverse. If you reported something and we left it up, ask us to look again and explain what we missed.

Repeated breaches

A first breach usually means the material comes off and nothing else happens. Repetition means the account is suspended, then closed. Accounts created to get around a suspension are closed on sight, and so are pages created through them.

When we act without a report

We remove things we notice ourselves, and we run checks for duplicates, dead links and prices that no longer match the company’s own site. Acting on our own initiative does not make us the author of everything else here, and it does not change the position set out on the Copyright and Illegal Content page.

Questions go to [email protected].