Field service
Dispatch, routes, work orders and everything that happens off site.
Nothing matches that yet
Try a broader category, or add the product you were looking for.
Add a productThe job is dispatch, not CRM
Scheduling technicians against skills, location and parts availability is the core. Everything else supports it.
Ask how the schedule reacts when a job overruns, because that is most of a real day.
Mobile and offline
Technicians work in basements and rural areas. Check what the app does with no signal: queue and sync, or fail.
Parts and invoicing
Stock on vans, parts used per job, and whether an invoice can be raised on site. That last one shortens payment cycles more than any chasing.
Integrations
Accounting and inventory. A field service tool that does not feed them creates double entry.