Knowledge base software: how to choose one
Knowledge base software comes in three shapes and six pricing models, and the wrong pairing is where the budget goes. What each one costs and what to test.

Head of SAASLEDGE
Runs SAASLEDGE and writes about how software catalogues, pricing pages and buying decisions actually work. Fifteen years in search, most of it spent watching vendors and directories argue about the same traffic.
Knowledge base software comes in three shapes and six pricing models, and the wrong pairing is where the budget goes. What each one costs and what to test.
What software for small business actually costs each month, in what order to buy it, and the real prices behind accounting, payroll, CRM and ERP tools.
What directories charge, where their traffic comes from, and how to judge whether a listing pays for itself.
Per-seat minimums, annual-only discounts, usage ceilings, migration walls and the real cost of the free plan.