Buying software

Choosing a tool, running a shortlist and reading a contract before it reads you.

Buying business software without regretting it

Choosing software is a purchase with a switching cost attached. The trial goes fine, the invoice arrives, and two years later the data is hard to get out.

What lands in this section: how to build a shortlist that is not just the first page of Google, which questions to ask in a demo, what to check in a contract before signing, how to test data export before you commit rather than after, and what procurement actually needs from you.

Written for the person who has to live with the decision, not for the person who signs the purchase order.